I am always looking for ways to save time, maximize sales and to take good care of my customers because I really like being good at what I do. In the process, I meet (in cyberspace) many people and try to...
A few days ago, I received a request from a fellow seller to write a guide about “impossible customers” on eBay. That request came in on the heels of a recent scam attempted on me that melded well with the...
Thought I would do some short tutorials called "Lets Talk About...." My focus will be on common subjects that come up often for new eBayers and can perhaps add a tidbit of information for old hands -- saving...
Got an “About Me” Page? Check Out Why You Should Have One! I drop by from time to time to share experience and knowledge. I recently received a comment on one of my teaching blogs that “Power Sellers never...
Although Nigeria is not the sole source of this particular problem, it is a national leader in scams worldwide. So, although I focus on Nigeria here, rest assured that this article applies to many sources...
Customer Care: GOODNESS -- Where to Start? I remember that there was once a saying that “The Customer is Always Right!” Perhaps, in this age of depersonalized electronic communications the adage (and the...
HOW WHY TO WRITE A LOVE LETTER (EVEN IF YOU NEVER HAVE DONE SO BEFORE) THE REASON TO WRITE A LOVE LETTER: One of the sweetest things I ever saw in my life was a yellowed, dog-eared letter that my...