 | Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant... |
 | Golden Snitch Ball ornaments, House Hats, the Weasley Sweater, and Hermione’s Cable and Bobble Hat are just a few of the 30 patterns in this Harry Potter-obsessed knitting book. With full-color photographs and clear instructions. |
 | NASCAR lovers can now make chef and restaurateur Mario Batali’s tasty versions of classic tailgating food--lots of grilled meats and cocktails--along with innovative new recipes. From a breakfast of Eggs in Hell to a dinner of Thai Flank Steak with a... |
 | Not so much a history of the Harry Potter books as a look at the cultural frenzy they created, this dive into the world of Potter-mania tracks the 10 years during which the seven books in J.K. Rowling's series were originally published. The author,... |
 | Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant... |
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 | For comic book collectors and fans, this beautiful volume (with a lovely introduction by none other than Ray Bradbury) offers a spectacular look at four decades of success from Comic-Con International. Started in San Diego in 1970 by a handful of... |
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