eBay users take feedback very seriously and there are a lot of written and unwritten rules regarding the use of feedback. One of the biggest complaints seasoned eBayers have is that certain new eBay users...
Forwarding of e-mails is one of the topics I get contacted about the most. And, one which also causes hurt feelings and misunderstandings more than any other topic. Daily, e-mails flow in from onliners asking...
Email Etiquette is not for sellers alone. It is also applies to those requesting customer service such as when a buyer has questions or follows up on a purchase. Both sides have equal responsibility in...