Toshiba D-VR5 DVD Recorder / VCR Combo

I have to give this seller a poor review. I can't help it! I knew that I as buying a used Toshiba DVD recorder/VCR combo unit and that there wasn't going to be any remote controller, etc. But it says right on his website 'guaranteed not to be DOA' upon arrival. The DVD player would NOT recognize or play any of my DVD's, whether commercially bought or home-made, so I told the guy I had to return it. 'Course I was disappointed, but the way this seller conducted himself on account of this return is why I give them such a poor review! I asked to be able to exchange right away, while the unit was being shipped. They told me that they would refund my money when the unit arrived back at their shop. I expected that, but I thought maybe they'd work with me. After all, my eBay rating is still flawless, so why not ask right? But besides being out the $61.00 and change for the original purchase, I now was also down about thirteen dollars as well for shipping it back plus insurance. The seller said that they would not be refunding these fees, so since I couldn't do anything but try to escalate the situation, I left them a bad rating. Then they write me back and insultingly say they should never have refunded even the total plus the first shipping in the first place! When a product fails to operate as guaranteed by a seller is one thing, but failing to provide good customer service is very much another thing, especially with me. I've dealt with people who have no regard for their customers before, and I'm getting really sick of being ripped off, no matter HOW much the amount, or my resources!

CAVEAT EMPTOR indeed with this outfit!

Delivery was fast with no problems. Was exactly as described and we are happy so far with this purchase. The price was great but of course we did have to seek out and purchase the remote that was not included. Overall, we are very satisfied with our purchase.

I am not qualified to write a review on the product I bought. Unknown to me when I bid on it, the unit requires a cable box in order to record from TV. For this reason, the unit is now again up for auction on e bay.

I needed to change my vcr tqapes to dvd also my home movies. Also, this dvd recorder had just the right price I was looking for.

The Toshiba D-VR5 DVD Recorder / VCR Combo was a wise investment we feel. It offers many features that we were looking for in this product line. Ebay made this transaction easy using PayPal. The seller was very fair in the pricing of the unit and shipping was prompt and without any problems.
Regards,
iflyimc