I have had this phone for six monthes now and have had the time to learn all of it's quarkes. First off let me start by saying I love this phones sleek styling and all of it's great features. I love Haveing music at my fingertips wherever I go and I love the Micro SD expansion port to hold more songs. I also love the ability to adjust the key control sensitivity so people with colder fingers (like me) can still use the phone. However recently I've begune having a few problems. My phone sometimes will just randomly dial somone off of my saved Numbers list for no reason. I have woken up at 3am several times to one of my friends cursing me out over the phone laying on my side table. Verison told me the phone just needed a software update and it spent an hour being downloaded and then it happened again two nights ago... also the screen scratches very easily and you have to constantly clean the phone as every finger print stands out and looks awful on such a beautiful phone... over all I like the phone and will probably replace it with anouther of the same phone and hope for the best... also verisons representatives and phone people suck