
Painful (and expensive!) Lesson in Value
3 of 4 people found this review helpful.
We live in a community with extremely hard water. You can't even run a load of dishes without having to wipe the fine film of mineral deposits after each cycle. If you live in an area where water quality/purity and excessive mineral, calcium or lime are not an issue, this review probably will not apply to you, and you'll undoubtedly be as happy with this coffee maker as I had hoped to be.
BECAUSE we have this water quality issue, we seem to go through coffee makers on an average of one every year or so. I finally got sick of buying the low- to mid-end machines and having to replace them, so I bought The Cuisinart DCC-1200. I figured a GREAT name and a relatively high price should virtually guarantee me a GREAT machine.
First problem was breaking the glass pot. NOBODY sells replacement pots for this brand and model in this area, so I had to order directly from Cuisinart. No problem - I ordered the (rather unreasonably expensive) replacement water filters at the same time. The good folks at Cuisinart processed my payment immediately, but it was THREE MONTHS before I had my carafe in hand. (NOTE TO SELF: be very careful washing these - they are difficult and expensive to replace!)
I loved this machine. Loved being able to program it to have our coffee piping hot and ready in the morning, and I loved the styling - the brushed chrome and black match our other appliances. Nifty, right? Well, the coffee started taking longer and longer to brew. Over the course of a year, it went from brewing a full 12 cups in about 5 minutes to 45 minutes! Eventually, it would only spit out a half inch of liquid and beep that it was done. Deeply disappointing!
Here I'd spent the bucks to get a really GOOD machine hoping it would save me the annual trek to buy a new one, and after a year, even the Cuisinart is nothing less than unusable and unfixable. (BTW, I did and do keep my machines clean with regular filter changes, vinegar rinses, and a "Dip-It" at regular intervals. You live with hard water - you learn the tricks, and I tried them all!)
This wasn't the first Cuisinart we'd tried, either - it was just the most expensive. The two "lesser" models that preceded this one lasted one cycle and two days, respectively. So quite frankly, I am back to buying my $15 12-cup cheap-o coffee pot that will last the same amount of time, but won't break my heart when it proves to have no magical powers of longevity or self-preservation.
It was a good coffee maker. Not amazing for the price, but very good. My sincere advice, however, would be save your money and all the trouble of ordering expensive replacement parts and get yourself a sturdy cheap-o. As long as it brews and works, coffee is what YOU make it - not what a machine makes it.
Review ID: 10000000004896234

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