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2388 guides found for

CUSTOMER SERVICE

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2817 products found for

CUSTOMER SERVICE

Book: What Clients Love Harry Beckwith, Hardcover
Book: What Clients Love (Harry Beckwith, Hardcover)
Beckwith, author of SELLING THE INVISIBLE, offers up marketing principles geared to attracting and retaining clients. Composed of mini-lectures focusing on basic principles, WHAT CLIENTS LOVE backs up its axiomatic advice with examples drawn from...
Average rating: from 3 reviews   write a review
Book: Consumer Behavior Michael Solomon, Hardcover
Book: Consumer Behavior (Michael Solomon, Hardcover)
Average rating: from 6 reviews   write a review
Book: Raving Fans Ken Blanchard, Hardcover
Book: Raving Fans (Ken Blanchard, Hardcover)
Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant...
Average rating: from 6 reviews   write a review
Book: Jeffrey Gitomer's Little Red Book of Selling Jeffrey H. Gitomer, Hardcover
Book: Jeffrey Gitomer's Little Red Book of Selling (Jeffrey H. Gitomer, Hardcover)
Average rating: from 12 reviews   write a review
Book: Supply Chain Management Peter Meindl, Hardcover
Book: Supply Chain Management (Peter Meindl, Hardcover)
Average rating: from 16 reviews   write a review
Book: Hug Your Customers Jack Mitchell, Hardcover
Book: Hug Your Customers (Jack Mitchell, Hardcover)
Average rating: from 1 reviews   write a review
Book: Consumer Behavior Leon G. Schiffman, Hardcover
Book: Consumer Behavior (Leon G. Schiffman, Hardcover)
Average rating: from 35 reviews   write a review
Book: Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless Jeffrey Gitomer, HardcoverThe bestselling author of THE SALES BIBLE explains how any business can achieve success by inspiring customer loyalty through topnotch customer service.
Average rating: from 6 reviews   write a review
Book: Services Marketing Management Hans Kasper, Softcover
Book: Services Marketing Management (Hans Kasper, Softcover)
Book: The Ultimate Question Frederick F. Reichheld, Hardcover
Book: The Ultimate Question (Frederick F. Reichheld, Hardcover)
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