Well I took a bit of heat when I bought this PDA a few years ago ~ to much money and why do you need it ... well it was the only phone to offer a UNLIMITED internet plan for ONLY 19.99 through ATT. Still didn't seem like a valid excuse to MJ ... lol It does have a few glitches with the toggle switch ~ you have to use it to do most functions, after a few months it started to stick, and not move down the menus. BUT the most amazing thing happened a few weeks ago ~ It was left in a pocket ~ cargo pants ~ how can you check them all ~ every time? While still in the pocket it was washed ` and then dried for about an hour and a half. I thought it was dead forever ~ but after the sim card, and battery were removed and put back in ~ IT FIRED RIGHT UP ~ with NO data or function loss. Even all the music and photos were still in it. We don't recommend that you wash your phone ~ but this was so amazing that we had to share it. Overall this is a solid TINY PDA that we are very happy with ~ even with the toggle issue. We live in the boondocks and even out here the call quality is outstanding. With the Apple Iphone hitting the market this phone is a bargain on eBay now. We have seen many sell for under 100.00 with all the extras